Blog

Notice of Maintenance (March 28, 2019 0:00 a.m. – 1:00 a.m. (UTC+9))

We will have a maintenance of server from March 28, 2019 between 0:00 a.m. and 1:00 a.m. (UTC+9). During the maintenance process, our ”call by e-mail” will be temporarily unavailable. We apologize for any inconvenience caused by this.

Posted in Beauty parlor & Barber's shop, Blog, Clinic & Hospital, Drugstore & Pharmacy, Exposition, Finance, Leisure, Mobile phone shop, Notice, Public, Restaurant, Retail, The others, Travel agent

Follow-up : about iOS12 support

Current version of Serilna (~Ver2.3.3) is not available on iOS12. Please don’t update your iPad to iOS12 until the next version of Serialna is released. We apologize for the inconvenience.

Posted in Blog

Released Ver2.1.0 Added new functions!

Continuing with updates into 2016, we are happy to announce the release of Ver2.1.0, which adds additional features, introduced below. This version adds the widely-requested ability to print a custom message on reception tickets as well as the ability to send a notification of ticket issuance on the calling screen. Also, we have added “SINJO-KUN@Susaki City, Kochi Pref” to the skins, letting you enjoy Susaki’s famous Nabeyaki Ramen with SINJO-kun. Please don’t hesitate to update to the latest version of Serialna and try these new features today! 1.Custom messages for reception tickets In the past, when a customer is issued a reception ticket on the reception screen, only essential information,

Posted in Beauty parlor & Barber's shop, Blog, Clinic & Hospital, Drugstore & Pharmacy, Finance, Leisure, Mobile phone shop, Notice, Public, Restaurant, Retail, The others, Travel agent

Released Version 2.0.3 with support for iOS9.

Our apologies for the delay.On October 9th, we released Version2.0.3 with support for iOS9.Serialna now works without any issues on iOS9, so please take the time to update your version. We apologize for the inconvenience caused to users waiting for this update.We hope that you will continue to enjoy using Serialna.

Posted in Beauty parlor & Barber's shop, Blog, Clinic & Hospital, Drugstore & Pharmacy, Finance, Leisure, Mobile phone shop, Notice, Public, Restaurant, Retail, The others, Travel agent

Follow-up : about iOS9 support

In the previous post, we notified that the current version of Serialna (~Ver2.0.2) is not available on iOS9.That status is not changed on the latest update, iOS9.0.2, either.We continue to ask you not to update iOS. We plan to release a version of Serialna that will address the issue with iOS9 in the next few daysand ask for your patience for just a while longer. We apologize for the inconvenience.

Posted in Beauty parlor & Barber's shop, Blog, Clinic & Hospital, Drugstore & Pharmacy, Finance, Leisure, Mobile phone shop, Notice, Public, Restaurant, Retail, The others, Travel agent

Warning! about iOS9 support

Current version of Serilna (~Ver2.0.2) is not available on iOS9.Please don’t update your iPad to iOS9 until the next version of Serialna is released. We apologize for the inconvenience.

Posted in Beauty parlor & Barber's shop, Blog, Clinic & Hospital, Drugstore & Pharmacy, Finance, Leisure, Mobile phone shop, Notice, Public, Restaurant, Retail, The others, Travel agent

Ver2.0.2 Changes about the Call by E-Mail service

We have added a switch to the main menu, so that you can turn on/off the Call by E-Mail Service. This switch is only available if you have purchased the Call by E-Mail add-on. ▲Warning!▲ In order to use the Call by E-Mail Service, don’t forget to turn this switch “on”. Unlike previous versions, opening the requests screen will not turn the Call by E-Mail Service on automatically. When you return from the requests screen to the main menu The Call by E-Mail Service remains “on”. If you try to turn the switch “off” when there are still customers who have yet to be called, the below message will appear:

Posted in Beauty parlor & Barber's shop, Blog, Clinic & Hospital, Drugstore & Pharmacy, Finance, Leisure, Mobile phone shop, Notice, Public, Restaurant, Retail, The others, Travel agent

Released Ver1.5.0

We released a new version (1.5.0) at June 17. We added the following features and fixed some bugs. Please update. Added a “BIXOLON SRP-F310” to support printer. Added a function “call again”. Added a function “determine at the time to call”.This function enable you to determine announcement4 of sound guidance when you call. Added “sudachikun@Tokushima Pref” theme , “glasses” theme and “hospital” theme. Fixed some bugs. Thank you.

Posted in Beauty parlor & Barber's shop, Blog, Clinic & Hospital, Drugstore & Pharmacy, Finance, Leisure, Mobile phone shop, Public, Restaurant, Retail, The others, Travel agent

Configure your iPad for exclusive use with Serialna! Set up the “Guided Access” !

Have you ever experienced a case in which a customer accidentally pushes the home button on the iPad you’ve set up for request-only use, or accidentally changes apps, causing the request status of Serialna to turn off? Continue reading

Posted in Beauty parlor & Barber's shop, Blog, Clinic & Hospital, Drugstore & Pharmacy, Finance, Leisure, Mobile phone shop, Public, Restaurant, Retail, The others, Travel agent

Released Ver1.4.0

We released a new version (1.4.0) at May 7. We added the following features and fixed some bugs. Please update. Added the “Input the number of people” function for restaurants and leisure facilities. This function enables you to input “the number of people” and select“Smoking / Nonsmoking” at the reception. Added the function which displays “more than ○○ min” when the setting wait time is over. Added “utonyukinagasyan@Uto City, Kumamoto Pref” theme and “KoiHime@Ogi City, Saga Pref” theme. Thank you.

Posted in Beauty parlor & Barber's shop, Blog, Clinic & Hospital, Drugstore & Pharmacy, Finance, Leisure, Mobile phone shop, Public, Restaurant, Retail, The others, Travel agent