Serialna - Queue Management System | Free iPad Application

The ticket vending iPad app that you can use for free
Serialna

Business solutions for various usage situations
Enterprise Serialna

[Notice]

2020.1.8[WED] The Serialna site has been renewed.

All you need is 2 iPads and a ticket printer.

The app is free and simple to set up, so it is easy to deploy.

Customer uses the reception iPad to
issue a ticket.
Staff uses the calling iPad to
check on the waiting situation.
Staff uses calling iPad to
call the customer.

Click here for Details on Usage

Benefits for both the customer and the shop.

Less stress when waiting, and when calling.

easy reception

Customers can be served without calling on staff.

customer
Free up waiting time

Times can be reserved, allowing customers to spend time elsewhere.

customer
Assess the waiting situation

Assess the number of customers, waiting time, and no-shows, allowing numbers to be skipped.

Shop
Call customers with ease

Just tap the iPad. No need to call by voice.

Shop
Reduce labor

Automate reception to free up staff for other tasks.

Shop

Click here for Details

Full of convenient features.

Free features and optional features to match your reception needs.

Built-in design options to
Decorate the waiting screen.
Spacious and easy-to-see
Large screen display.
Let customers make better use of their waiting time with
e-mail notification.

Click here for Details

A business-oriented solution
for various usage situations.

The business-oriented solution “Enterprise Serialna” provides full services for various scenarios such as events,
conferences, banks, hospitals, and restaurant chains.

Improve customer service

Manage the waiting situation from one place. Let customers know the status of their reservations and waiting time, to improve service and guidance.
Link to other system / analyze customer actions.

Connect with membership cards and smartphone apps such as LINE, to provide special services to preferred customers.
Flexible customization

A wide range of customizations, from the main screen and ticket design, to features for special campaigns.

Click here for Details

Choose a plan and start right away.

Various plans to fit your needs.

Free plan

For those who just want to try out the automatic reception system and app.
- Reception / Ticket Issuing / Automatic Calling
- Selecting Reception Category
- Manage Reception and Calling
- Decorating the Reception Screen
- Add text to the paper tickets
- Handle multiple service windows
Optional Feature Plan

For those who want a more full-featured reception service.
- All the features of the Free Plan
- Large monitor output
- Handle external notification of waiting situation
- e-Mail notification
- Reception situation log output
Enterprise

An order-made reception and management service based on Serialna’s functions.
- All the features of the free and optional plans
- Connect to customer site and reservation systems
- Analysis features for reception and service performance
- Personal authenticaion
- LINE notification
- Original designs